Gift Card FAQs

Where can Wendy’s plastic and virtual gift cards be used?

You may use your gift card at all participating Wendy’s United States and *Canada locations. Please visit our site at https://www.wendys.com/ to find the closest store near you.

*Gift Card balances will be adjusted by an amount that reflects the local currency where the Gift Card is being redeemed based on then-current currency exchange rates, as determined by the Card Companies in their sole discretion.

Do the gift cards ever expire?

No. Your Wendy’s gift card does not have an expiration date, does not lose value, and no fees are charged for inactivity.

How many denominations are available?

Any Wendy’s gift card can be loaded for any amount between $5.00 and $100.00.

The recommended minimum total orders meant to be placed on this website is $500.00 total. For orders less than $500.00, please visit our websites at http://www.wendysgiftcards.com/

Will you ship to multiple addresses?

Yes - You may select a multi-ship option. However, we only accept one form of payment for multi-ship.

When will I receive my gift cards?

When you receive your plastic gift cards will depend on the shipping method chosen. We offer UPS Ground, 2nd Day and Next Day. If you or your recipient does not receive your gift cards, please log into your account to request a replacement gift card.

What payment methods can I use?

We accept credit card payments (Visa, MC, Discover and AMEX), check payments and wire payments. Before a gift card order is shipped, payment must be received. If you choose the check or wire payment option, your order will remain pending until payment has been received and deposited. You will receive an email once the payment has been approved and again with the shipment is sent.

What if the gift cards are lost or stolen?

Please treat a gift card as you would cash; the value of the lost or stolen card is non-refundable.

Can gift cards be redeemed for cash?

Wendy’s gift cards cannot be redeemed for cash

How do I activate my card(s) once I receive them?

The gift cards will arrive activated and ready for use.

What are the terms & conditions?

Please see the Terms and Conditions located on this site and https://www.wendys.com/terms-and-conditions

How do I check the balance of a gift card?

To check your gift card balance, visit https://find.wendys.com/gift-card